Staff Answer
Jun 16, 2026 - 05:58 AM
No — Scratch & Dent appliances are brand-new units that sustained cosmetic damage during shipping, before ever reaching a customer. Mazer Appliance sources these directly from manufacturer warehouses, and each unit is thoroughly tested to ensure it works exactly as intended.
Through a special arrangement with manufacturers, we're able to back every Scratch & Dent unit with the same functional guarantee you'd receive with a standard manufacturer's warranty. This means all functionality claims are fully covered — only cosmetic imperfections are excluded.
